Frequently Asked Questions
You can find answers to questions we are commonly asked below.
If your question is not featured, please don’t hesitate to contact us.
What type of Truffle do you grow at Truffiere Duthil?
We grow tuber melanosporum. French Black Winter Truffle of the Pèrigord
Are you using any pesticides, fungicides, fertilisers?
No we do not – We preach & practice all natural approaches to ausure natures stamp on quality.
What if I order Truffle and orders cannot not be met?
We will issue a full refund.
How long does it take to get my order?
Once your order has been placed you will be on our priority list. Freshly dug truffles are to be cleaned and prepared for immediate dispatch. We will provide you with your tracking number & your truffle will be 24 hrs after leaving our farm. We use next day guarantee via Aust post.
How will your truffle be stored via delivery?
We use our cold storage satchel with a cool cell inside. We will then place your truffle in a padded box to ensure smooth and safe transit.
Rooted In Heritage